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Appointments

All surgeries, with both the doctor and the nurse, are by appointment only, and appointments are available at various times.

If you need to see a doctor urgently, or on a particular day when no appointment is available, the receptionist will take your contact details and the duty doctor will call you back. You will then be given telephone advice or an appointment to see the doctor or nurse as appropriate. We book 10 minutes for every routine appointment and we endeavour to run our surgeries punctually. Inevitably, we may sometimes have to see emergencies in the surgery, or we may have to go out on an urgent visit. In addition, some patients may need more time than others. We hope, therefore, you will understand if surgeries sometimes run late. If you think you will need more than 10 minutes to discuss your problem, please advise the receptionist at time of booking.

If you are unable to attend your appointment please inform us, so that the time can be given to another patient.

Online Services (Patient Access)

Patients can use our new clinical system Patient Access to book appointments, order their repeat prescriptions and view their summary care record online.  You will need to register for this service by coming in to the surgery and ask our receptionists for the details required.  You will be asked to provide us with a form of identification (for example, preferably photographic I.D or a utility bill) to access this service.  PLEASE NOTE: Your registration will not be activated fully until you have provided us with this identification.

Once you have your account details please login via https://www.patientaccess.com/

Patient Access

Your Neighbourhood Professionals. Just a Click Away! Zina Chemist Relax-Therapy
2a Valley Road, Kenley, Surrey, CR8 5DG
Website supplied by Oldroyd Publishing Group
Your Neighbourhood Professionals. Just a Click Away! Zina Chemist Relax-Therapy
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